Approach

1. Clarification of the assignment

Before any potential engagement, we clarify the initial situation and the expectations for the clarification process. Based on this, we jointly decide whether and how a structured clarification process can be effectively designed.

2. Individual meetings with key stakeholders

In confidential one-on-one meetings with those involved, I gain a nuanced understanding of the situation. The focus is on the core needs and concerns of those involved, which underlie their respective expectations, interests, and positions.

3. Visualization of the conflict dynamics

Based on these conversations, I structure and visualize the underlying conflict dynamics. This reveals not only the respective interests, but also structural tensions and potential solutions.

4. Facilitating the solution-finding process

Based on the visualization of the conflict dynamics, I moderate solution-oriented discussions with the relevant decision-makers. The goal of these discussions is to develop mutually supported agreements.